GRIDSPANHelp
Quick answers, and a direct line to the GridSpan team.
Video help
Watch and learn. Tap a picture to play. ویڈیو دیکھ کر سیکھیں
Common questions
I forgot my password
On the front page press Sign in, then "Forgot password?". A code is sent to the email on your GridSpan account. If you have no email saved, write to support below with your name and phone number.
My account says it is paused
GridSpan pauses an account only to protect it or when something needs checking. Write to support below; you do not need to be signed in.
How do I join my school, internet company or another organisation?
Open the organisation (Explore sectors, or search for it) and press Ask to join, or accept the invitation it sends you in My GridSpan. Open organisations such as shops need no joining.
An organisation charged me or did not reply
Contact that organisation first from inside it (Support or Chats). If it does not help, write to GridSpan below and say which organisation.
How do I register my organisation or open a store?
Press "Register your organisation" on the front page, or Open your online store in My GridSpan. Stores and listings are free.
Is paying through GridSpan safe?
GridSpan never takes money for shops, bookings or ads: you pay the seller or organisation directly. Organisations with the Verified by GridSpan mark have been checked. Never pay anyone to get a job.
The app asks me to update
Open the link in the message, or download the latest app from the front page. Your account and data stay as they are.
Contact GridSpan support
Your message goes to the GridSpan team. After sending, you get a private page for this conversation - this device remembers it, and you can come back here any time to read the reply.