Privacy & Terms

GridSpan · last updated 7 October 2026

What GridSpan is

GridSpan is a platform that businesses use to run their work: staff, clients, calls, chat, tasks, bills and maps. Each business on GridSpan keeps its own data, separate from every other business.

What we keep

• Your name, email and/or phone number, and your password (stored in protected form).
• For company accounts: what your company records about its work with you (for example bills, payments, tasks, messages, and your location when you share it).
• Basic technical records (sign-in times, device type) to keep accounts safe.
• An anonymous visit count: your device gets a random number in a small cookie so we can count how many people use GridSpan each day, on the website and in the app. It is kept only on GridSpan's own server, is never linked to your name, and is never shared or sold.

Who can see it

• You.
• The company you belong to, for the things you do with that company.
• GridSpan's own team, to run, support and protect the platform - for example to help you get back into your account or to fix a problem.

We do not sell your information.

Your choices

You can update your details any time in My GridSpan. To close your account or ask what we hold about you, write to GridSpan from Help, or ask your company.

Using GridSpan

Use GridSpan lawfully, keep your password to yourself, and don't try to reach accounts or data that aren't yours. We may pause accounts that are misused.

Ownership of GridSpan

The GridSpan name, logo, look and design, screens, animations, text, the GridSpan apps and all of GridSpan's software are owned by GridSpan and protected by copyright and trademark law. All rights are reserved.

You may use GridSpan for your own work and your organisation's work. You may not copy, reproduce, imitate, resell, rent out, decompile or reverse-engineer GridSpan, its apps or its design, or build a similar product from them, without GridSpan's written permission. Organisations keep ownership of their own data.

Copies or imitations of GridSpan will be taken down and may lead to legal action.

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